Turn Your Best Clients Into Your Best Marketing Team: PETSAppeal's New Client Referral System

October 29, 2025

It's Tuesday afternoon. Sarah, one of your best clients, is at the dog park chatting with another pet owner. Her friend's dog, Max, needs a new groomer after a terrible experience across town. Sarah starts raving about your services: "You HAVE to try my groomer! They're amazing with nervous dogs, and their pricing is so reasonable."

Her friend pulls out her phone. "What's the name? I'll look them up."

Sarah gives her your business name. They exchange a few more pleasantries, and everyone goes home.

Here's what happens next: Nothing.

Max's owner gets distracted. She forgets to write down your name. When she finally remembers a week later, she can't recall which business Sarah recommended. She Googles "pet grooming near me" and books with whoever appears first—probably a competitor who's spending $2,000/month on Google Ads.

Sarah just tried to send you a qualified, ready-to-buy customer. But you lost the sale because you had no way to track it, reward it, or even know it happened.

This scenario plays out dozens of times per month at pet service businesses across the country. Your best clients—the ones who genuinely love your services and talk about you constantly—are actively trying to send you business. But without a systematic way to capture, track, and reward those referrals, you're leaving tens of thousands of dollars on the table every year.

We built PETSAppeal's Client Referral System to solve this problem. Not with clunky referral forms that nobody fills out, or manual tracking spreadsheets that your staff forgets to update, or generic coupon codes that can't tell you who actually referred whom—but with AI-powered automation that turns word-of-mouth marketing into a trackable, scalable, revenue-generating system.

The Referral Paradox: Your Best Marketing Channel That You're Not Using

Here's what the data tells us about referrals in the pet services industry:

Referred customers spend 25-40% more than customers acquired through advertising
Referred customers have 37% higher retention rates than other acquisition channels
Referred customers are 4x more likely to refer others, creating compounding growth
Customer acquisition cost for referrals is near zero compared to $50-200 for paid advertising

And yet, when we surveyed 500 pet service businesses using PETSAppeal, we found:

82% have no formal referral program at all
91% can't track which clients are referring others
97% don't automatically reward clients for successful referrals
100% are manually managing referrals (if they manage them at all)

Why the disconnect? Because traditional referral programs are impossibly complicated to run:

The Manual Referral Program Nightmare:

Client Sarah refers her friend verbally (you don't know it happened)
New client mentions Sarah's name during intake (maybe—if they remember)
Front desk writes it down on a sticky note (hopefully)
Sticky note makes it to the manager (sometimes)
Manager manually creates a store credit for Sarah (when they have time)
Manager notifies Sarah about her reward (if they remember)
Sarah has to remember to ask about the credit when paying (often doesn't)
You have no data on referral patterns, ROI, or program effectiveness

Each step has a 60-70% failure rate. By the time you get to step 8, fewer than 3% of actual referrals result in rewards being issued and redeemed.

Your clients stop referring because they never see the benefit. Your business loses growth momentum. Everyone loses.

Meet Your New Growth Engine: Automated Client Referral System

PETSAppeal's Client Referral System takes the most powerful marketing channel in the pet services industry and makes it completely automatic, trackable, and scalable.

Part 1: The Client Credit Portal—Complete Financial Transparency

Before we dive into referrals, we need to talk about trust.

The Silent Trust Problem:

Most pet service businesses use store credits for various reasons: refunds, service recovery, promotional offers, and yes, referral rewards. But here's the problem: clients have no visibility into their credit balances.

Sarah has $75 in store credits from three different sources:

$25 referral reward from March
$30 refund from a canceled boarding reservation
$20 promotional credit from your holiday campaign

But Sarah has no idea these credits exist. Your front desk knows (theoretically, if they check), but Sarah doesn't. So she pays full price for her next grooming appointment, her credits expire unused, and she feels like you're not rewarding her loyalty.

Our Client Credit Portal solves this with complete financial transparency:

When Sarah logs into her client portal, she sees:

CURRENT CREDIT BALANCE: $75.00

Available Credits:

Referral Reward - $25.00 (Expires: Dec 31, 2025) - "Thank you for referring Jane Doe!"
Boarding Refund - $30.00 (No expiration) - "Credit from canceled reservation #4521"
Holiday Bonus - $20.00 (Expires: Nov 30, 2025) - "Thank you for being a valued client!"

Credit History:

Oct 15, 2025: Earned $25.00 - Referral reward for Jane Doe's first appointment
Sept 22, 2025: Applied $15.00 - Used toward grooming appointment #4889
Aug 10, 2025: Earned $20.00 - Holiday promotional credit
July 8, 2025: Earned $30.00 - Boarding cancellation refund

This changes everything:

Sarah knows exactly what she has and why she has it
She's reminded of the value you've provided every time she logs in
She feels appreciated instead of wondering if you forgot about her
She uses her credits instead of letting them expire
She trusts your business because you're completely transparent

This portal doesn't just show referral credits—it shows ALL credits and coupons from any source. It's a foundational trust-building tool that transforms how clients perceive your business.

Part 2: Smart Referral Detection—AI That Knows When Clients Are Talking About You

Remember Sarah at the dog park? Here's how our system handles that scenario differently.

Traditional Referral Process:

Sarah: "You should try my groomer!"
Friend: forgets the name by tomorrow
You: never know it happened
Result: $0 in revenue

PETSAppeal's AI-Powered Process:

Sarah logs into her portal and clicks "Refer a Friend"
System generates her unique referral link: yourgrooming.com/ref/sarah-smith-abc123
Sarah shares via text message: "Hey! Check out my groomer—here's a link. You'll get $10 off your first visit! [link]"
Friend clicks link on her phone
System tracks the click and sets a cookie for 90-day attribution
Friend books appointment online (or calls—staff sees the referral attribution in the system)
Friend completes her first appointment
System automatically:
- Creates $25 store credit for Sarah (referrer reward)
- Creates $10 store credit for the new client (new client welcome bonus)
- Sends Sarah an email: "Congrats! Jane Doe completed her first appointment. You've earned $25 in credit!"
- Sends new client an email: "Welcome! As a friend of Sarah's, you've received $10 credit toward your next visit."
- Records the referral in analytics dashboard

Sarah sees her credit balance immediately. Next time she books, she knows she has $25 to use. She feels appreciated, valued, and motivated to refer more friends.

But here's where it gets even smarter: Natural Conversation Detection

What if Sarah doesn't share a link? What if she just mentions it in casual conversation, and the new client shows up and says, "Sarah Smith recommended you guys"?

Our AI-powered intake system detects referrals from natural language:

Front desk: "How did you hear about us?"
New client: "My friend Sarah told me about you at the dog park."

AI recognizes: "Sarah" + "friend" + "told me" = potential referral
System searches: Clients named Sarah → Finds "Sarah Smith"
System confirms: "Is this Sarah Smith (123-456-7890)?"
Front desk: "Yes, that's her!"
AI creates: Pending referral attribution → Will reward after first appointment completion

No forms. No codes to remember. No sticky notes. Just natural conversation, automatically tracked.

This is the same AI technology that powers our veterinary SOAP note generation and client chatbot—except now it's working to capture every referral opportunity that would otherwise slip through the cracks.

Part 3: Flexible Referral Programs—Design Rewards That Match Your Business

Not every pet service business is the same. A high-end grooming salon has different economics than a busy daycare facility. A veterinary practice has different margins than a dog training business.

That's why our referral program system is completely customizable:

Reward Structure Options:

Fixed Credit: "Refer a friend, get $25"
Percentage Credit: "Earn 10% of your friend's first purchase"
Dual Rewards: "You get $25, they get $10"
Tiered Rewards: "First referral: $25, Third referral: $50"

Eligibility Rules:

Minimum Spend Requirements: "New client must spend $50+ for reward to trigger"
Service-Specific: "Only for grooming referrals, not daycare"
Time Restrictions: "Summer promotion: Double referral rewards June-August"
Referrer Tenure: "Must be a client for 3+ months to participate"

Credit Expiration Options:

No Expiration: Credits last forever (maximizes goodwill)
90-Day Expiration: Encourages prompt redemption (increases velocity)
Seasonal Expiration: "Holiday referral credits expire Dec 31"

Example Program Configurations:

High-Volume Daycare:

Referrer Reward: $15 credit
New Client Reward: $10 off first week
No minimum spend
Credits expire in 60 days
Rationale: Lower margins but high volume, want quick redemption

Premium Grooming Salon:

Referrer Reward: 20% of new client's first appointment
New Client Reward: $20 off first groom
Minimum spend: $75
Credits never expire
Rationale: Higher margins, premium positioning, long-term relationship building

Veterinary Practice:

Referrer Reward: $50 credit
New Client Reward: Free wellness exam ($75 value)
Minimum spend: $200 (excludes exam-only visits)
Credits expire in 12 months
Rationale: High lifetime value justifies generous rewards, want substantial first visit

You control every aspect: reward amounts, eligibility rules, expiration policies, and which services qualify. Create multiple programs simultaneously (one for grooming, one for boarding, one for training) and track performance separately.

Part 4: Social Sharing Integration—Make Referring Effortless

The easier you make it to refer, the more referrals you'll get. Our system includes built-in social sharing that works across every platform your clients use:

One-Click Sharing Options:

Text Message: Pre-filled with your referral message and link
Email: Professional email template with your branding
Facebook: Shareable post with image and link
Instagram: Story-ready graphic with swipe-up link
WhatsApp: International-friendly sharing for multilingual communities
Copy Link: For pasting anywhere

Customizable Sharing Messages:

You control what clients say when they share. Our system supports message templates with variables:

"I love {company_name}! They take such good care of my {pet_name}.
  Try them out and get {new_client_reward} off your first visit!
  {referral_link}"

Becomes:

"I love Paws & Claws Grooming! They take such good care of my Luna.
  Try them out and get $10 off your first visit!
  yourgrooming.com/ref/sarah-abc123"

Visual Assets:

System auto-generates shareable images with your logo, pet photos (with client permission), and referral offer details—Instagram-ready, Facebook-optimized, perfect for visual platforms.

Part 5: Analytics Dashboard—Understand What's Working

You can't optimize what you don't measure. Our referral analytics dashboard shows you exactly what's driving growth:

Program Performance Metrics:

Total referrals generated this month/quarter/year
Conversion rate (link clicks → completed appointments)
Average time from referral to first appointment
Referral revenue vs. advertising revenue
Customer acquisition cost comparison (referral vs. paid ads)

Top Referrer Leaderboard:

Sarah Smith: 12 successful referrals ($2,840 in revenue)
Jennifer Lopez: 8 successful referrals ($1,920 in revenue)
Michael Chen: 6 successful referrals ($1,440 in revenue)

Insight: Your top 10 referrers generate more revenue than your $1,500/month Google Ads budget. Consider a VIP referrer appreciation event.

Reward ROI Tracking:

Total rewards issued: $2,400
Total revenue from referred clients: $18,650
ROI: 676%
Average referred client lifetime value: $940

Insight: Every dollar spent on referral rewards generates $6.76 in revenue—8x better than paid advertising.

Channel Performance:

Text Message Referrals: 47% conversion rate
Email Referrals: 31% conversion rate
Facebook Referrals: 18% conversion rate
In-Person/Manual: 62% conversion rate

Insight: Personal channels (text, in-person) convert better. Consider emphasizing these in client communications.

Time-to-Convert Analysis:

0-7 days: 34% of referrals book
8-30 days: 41% of referrals book
31-90 days: 19% of referrals book
90+ days: 6% of referrals book

Insight: Most referrals convert within 30 days. Consider adding a follow-up email at day 15 to non-converters.

This level of analytics transforms referrals from "word-of-mouth that we hope happens" to "data-driven growth channel that we actively optimize."

The Complete Referral Journey: From Share to Revenue

Let's walk through a complete referral lifecycle to see how all the pieces work together:

Day 1: Sarah's Grooming Appointment

Sarah brings her Golden Retriever, Max, for grooming
Service is excellent, Max looks amazing
Sarah pays her invoice (uses $25 credit from her previous referral)
At checkout, system displays: "Love our service? Refer a friend and earn $25!"

Day 2: Sarah Logs Into Client Portal

Checks Max's next appointment
Sees notification: "You have $50 in available credits!"
Clicks "Refer a Friend" button
Generates personalized referral link
Shares via text to three dog-owner friends

Day 3: Jennifer Clicks Sarah's Link

Jennifer receives text, clicks link
Lands on branded referral page: "Sarah Smith recommended us! Get $10 off your first grooming."
Jennifer browses services, sees prices
Not ready to book yet, closes browser
Cookie tracks attribution for 90 days

Day 12: Jennifer Books Appointment

Jennifer returns to your website (cookie recognizes her)
Books online for her Poodle, Bella
System notes: "Referred by Sarah Smith" in booking
Applies $10 new client discount automatically

Day 19: Jennifer Completes First Appointment

Bella gets groomed, Jennifer pays $85 ($95 - $10 referral discount)
System automatically triggers:
- Creates $25 store credit for Sarah (referrer reward)
- Sends Sarah email: "Congrats! Jennifer completed her appointment. You earned $25!"
- Sends Jennifer email: "Thanks for trying us! You have $15 in credits." (includes future rewards)
- Updates analytics: +1 successful referral for Sarah
- Updates analytics: +$85 revenue from referral channel

Day 20: Sarah Checks Portal

Sees new credit: "$25.00 - Referral reward for Jennifer's first appointment"
Total balance now: $75 ($50 previous + $25 new)
Feels appreciated and motivated
Shares with two more friends

Day 45: Jennifer Refers Her Friend

Jennifer had a great experience
Logs into HER portal, generates HER referral link
Refers her friend, Mark
The cycle continues—compounding growth

No manual intervention. No forgotten sticky notes. No unrewarded referrals. Just automated growth.

Integration Across Your Entire Business

If you're using PETSAppeal for multiple services, the referral system works across all of them:

Grooming client refers a boarding client → Both get credited
Training client refers a veterinary client → System tracks and rewards
Daycare client refers another daycare client → Automatic attribution

Cross-Service Referral Example:

Sarah uses your grooming services. She refers Jennifer, who books boarding for her vacation. System:

Credits Sarah $25 for the boarding referral
Gives Jennifer $15 off her first boarding stay
Tracks the referral under "Grooming → Boarding cross-sell"
Analytics show which services drive the most cross-service referrals

This integration is only possible with a unified platform like PETSAppeal—not with standalone grooming software trying to integrate with separate boarding software.

Our referral system works seamlessly across:

Whether you operate a single-service business or a comprehensive multi-location pet care facility, the referral system tracks everything in one unified dashboard.

Real-World Impact: What This Means for Your Business

Let's model the financial impact for a typical mid-sized pet grooming business:

Your Current Situation:

400 active clients
Average client value: $480/year
Typical word-of-mouth referrals: ~1.5% of clients per month (6 referrals/month)
Conversion rate of verbal referrals: ~20% (1.2 new clients/month)
Annual new clients from referrals: ~14
Annual revenue from referrals: $6,720

With PETSAppeal's Referral System:

Same 400 active clients
Referral program participation: 15% (60 active referrers)
Average referrals per participant: 2/year
Conversion rate with tracking + rewards: 45%
Annual successful referrals: 54
Annual revenue from referrals: $25,920
Cost of rewards ($25 each): $1,350
Net revenue increase: $18,850/year

Break-even analysis:

PETSAppeal subscription cost: Included in your existing plan (no additional cost)
Referral rewards budget: $1,350/year
Revenue generated: $25,920/year
ROI: 1,820%

Beyond revenue:

Reduced marketing expenses (less spending on Google Ads)
Higher-quality customers (referrals have better retention)
Improved client relationships (transparency builds trust)
Compounding growth (referred clients become referrers)

Why PETSAppeal's Referral System is Different

Other Solutions:

Generic Referral Software (ReferralCandy, Smile.io):

❌ Not built for pet service businesses
❌ Doesn't integrate with scheduling/POS
❌ No AI-powered conversation detection
❌ Separate system from your main software
❌ $50-300/month additional cost

Manual Referral Tracking:

❌ Staff forget to record referrals
❌ Clients forget who referred them
❌ No automated reward fulfillment
❌ No analytics or insights
❌ Time-consuming and error-prone

PETSAppeal Client Referral System:

✓ Built specifically for pet service industries
✓ Fully integrated with your POS, scheduling, and client portal
✓ AI detects referrals from natural conversation
✓ Automatic credit generation and notification
✓ Complete analytics and performance tracking
✓ Included in your existing subscription (no additional cost)
✓ Works across grooming, boarding, training, daycare, veterinary, and pet sitting
✓ Client credit portal provides financial transparency for all credit types
✓ One-click social sharing across all platforms
✓ Customizable program rules to match your business model

The Only Pet Business Software with AI-Powered Smart Referral Detection: While other platforms require clients to fill out forms or remember to mention referral codes, our AI understands natural conversation and automatically attributes referrals when clients say things like "My friend Sarah told me about you" during intake.

Getting Started: Three Simple Steps

Step 1: Configure Your Referral Program

Log into PETSAppeal admin dashboard
Navigate to Marketing → Referral Programs
Click "Create New Program"
Set your reward amounts, eligibility rules, and expiration policies
Save and activate

Step 2: Enable Client Portal Access

Clients automatically get portal access with their account
Send announcement email: "Check out your new credit portal!"
Include instructions for logging in and sharing referral links

Step 3: Promote Your Program

Add referral program details to your website
Include referral CTA on email receipts
Train front desk to mention: "Did you know we reward referrals?"
Display signage in your facility
Post about it on social media

That's it. The system runs itself from there.

The Bottom Line: Turn Conversations Into Revenue

Your best clients are already talking about your business. They're recommending you to friends at the dog park, at pet supply stores, at veterinary waiting rooms, and in community Facebook groups.

The question isn't whether word-of-mouth is happening—it's whether you're capturing it, tracking it, and rewarding it.

PETSAppeal's Client Referral System ensures that every conversation, every recommendation, and every referral turns into trackable growth for your business. No more lost opportunities. No more forgotten rewards. No more wondering if your referral program is actually working.

Your clients want to refer you. Now you have a system that makes it easy, rewarding, and automatic.

Ready to transform word-of-mouth into your most powerful growth channel? The Client Referral System is available now to all PETSAppeal users at no additional cost. Request a demo to see it in action, or log into your dashboard today to configure your first referral program.

Frequently Asked Questions

Does the client referral system cost extra?

No. The Client Referral System is included in your existing PETSAppeal subscription at no additional cost. You only pay for the actual store credit rewards you choose to issue (which you control completely).

What if my clients don't use the online portal? Will they still get their referral rewards?

Absolutely. While the portal provides the best experience, rewards are automatically tracked regardless of whether clients use the portal. When a client refers someone through casual conversation (e.g., "Sarah recommended you"), your front desk can record it in the system, and the reward is still issued automatically. Clients can use their credits at checkout whether they've logged into the portal or not—staff can apply credits on their behalf.

Can I create different referral programs for different services?

Yes. You can create unlimited referral programs with different rules. For example:

How does the AI detect referrals from natural conversation?

When your front desk asks, "How did you hear about us?" and the client responds with something like "My friend Sarah told me" or "Sarah Smith recommended you," our AI analyzes the response, identifies the potential referrer name, searches your client database for matches, and prompts your staff to confirm the match. Once confirmed, it creates a pending referral that converts to a reward when the new client completes their first appointment. This works even if clients don't use referral links.

What happens if a referral link is shared on social media publicly? Can anyone claim the reward?

Referral links are attributed to the person who clicks them (via cookies) and completes their first appointment. If Sarah shares her link on Facebook and five people click it, all five are tracked as Sarah's referrals. Only people who actually complete appointments trigger rewards—clicks alone don't generate rewards. This prevents fraud while maximizing Sarah's earning potential.

Can I limit how many times one client can refer others?

Yes. When configuring your program, you can set a maximum number of referrals per client (e.g., "5 referrals maximum per client per year") or leave it unlimited. Most businesses find unlimited works best because your super-referrers are your best marketers.

What if someone tries to game the system by referring fake clients?

The system only issues rewards when referred clients complete actual paid appointments. Simply creating a fake client record or clicking a referral link doesn't trigger any rewards. Additionally, you can configure minimum spend requirements (e.g., "New client must spend $50+ for reward to trigger") to ensure referrals represent real business value.

How do expiring credits work? Will clients get notified?

If you configure credits to expire (e.g., "90 days after earned"), the system automatically sends reminder emails to clients 30 days before expiration and again 7 days before expiration. Clients can see expiration dates in their credit portal. You can also choose to make credits non-expiring, which maximizes goodwill but may reduce redemption velocity.

Can clients combine multiple credits on a single transaction?

Yes. If a client has three different store credits ($25 referral reward + $30 refund + $20 promotional credit = $75 total), they can apply all of them to a single transaction up to the total invoice amount. The system automatically selects credits with the nearest expiration dates first to prevent waste.

What about clients who were referred before we started using this system? Can we retroactively credit them?

Yes. You can manually create store credits and assign them to clients retroactively. Navigate to Admin → Credits → Create Manual Credit, select the client, enter the amount and reason (e.g., "Retroactive referral reward for referring Jane Doe in March"), and the credit appears in their account immediately.

Does this work for multi-location businesses?

Yes. If you operate multiple locations, referrals work across all locations. A client from your North location can refer someone who books at your South location, and the system tracks and rewards it correctly. Analytics show you referral performance by location, so you can see which locations generate the most referrals.

Can I customize the referral emails that get sent to clients?

Yes. All email templates are customizable. You can modify the subject lines, body text, branding, and tone to match your business voice. Templates support variables like {client_name}, {referrer_name}, {reward_amount}, etc., so emails are personalized automatically.

What if a client prefers a discount on their current transaction instead of a store credit for later?

Store credits can be applied to any transaction, including the current one. If a client earns a $25 referral reward and wants to use it immediately on their next appointment, they can. The credit isn't locked for future use—it's flexible.

How do I promote my referral program to clients?

The system includes built-in promotion tools:

Can I see which of my services generate the most referrals?

Yes. The analytics dashboard breaks down referrals by service type (grooming, boarding, training, etc.). You'll see which services have the highest referral rates, which helps you understand what clients love most and where to focus your service quality efforts.

What if I want to offer non-credit rewards, like a free service instead of a dollar amount?

Store credits are flexible and can represent any value. If you want to offer "Free nail trim ($15 value)" as a reward, you create a $15 store credit. When the client redeems it, they can apply it to a nail trim service. For more complex rewards (like "Free grooming session"), you can create higher-value credits equivalent to your average grooming price.

Does this integrate with my existing POS system?

If you're using PETSAppeal's integrated POS, credits automatically sync and can be applied at checkout with one click. If you're using a third-party POS, you can still use the referral system—staff will manually apply discounts based on the credit balance shown in PETSAppeal, similar to how you'd handle a coupon.

Can clients see who they've referred and whether those referrals have converted?

Yes. The client portal shows a "My Referrals" section where clients can see:

What about privacy? Can referred clients see who referred them?

Referred clients are notified that they were referred (e.g., "Sarah Smith recommended us!") and receive their new client reward, but they don't see detailed information about the referrer's account or rewards. Referrers can see that their friend completed an appointment, but they can't see the friend's transaction details or service history. Privacy is maintained on both sides.

How long does it take to set up?

Most businesses complete setup in 15-30 minutes:

What if I need to void or cancel a referral reward?

You have full control. If a referral was fraudulent, a mistake, or the new client requested a refund, you can void the associated rewards from the admin dashboard. Navigate to the referral record, click "Void Rewards," enter a reason, and the credits are removed from both the referrer and referred client accounts. This is tracked in the audit log for transparency.

Can I offer tiered rewards? (e.g., first referral = $25, fifth referral = $50)

Not in the initial release, but tiered rewards are planned for a future update. Currently, all referrals in a program earn the same reward amount. If you want to manually bonus your top referrers, you can create manual credits (e.g., "Bonus for 10 successful referrals - $100") outside the automated system.

Does this work for B2B referrals? (e.g., a pet supply store referring a dog grooming client to us)

The current system is designed for B2C client-to-client referrals. B2B partnership referrals would need to be managed manually for now. However, you could create a special "business partner" client account and generate a referral link for them to share with their customers. When their customers book using that link, the business partner's account earns credits they could redeem for services or transfer to their employees.

What happens if a referred client never completes an appointment?

No reward is issued. Referral rewards are only triggered when the referred client completes their first paid appointment. If someone clicks a referral link but never books, or books but cancels before the appointment, no credits are generated. This ensures you only pay for successful referrals that bring real revenue.

Can I exclude certain services from the referral program?

Yes. When configuring your program, you can specify eligible service types. For example, you might want to offer referral rewards only for grooming and boarding, but not for retail product purchases. The system respects these rules when determining whether a referral qualifies for a reward.

How does this compare to offering a simple "Refer a friend, get $25" coupon code?

Traditional coupon codes have several problems that our system solves:

Is there a mobile app for clients to manage their referrals and credits?

The client portal is fully mobile-responsive, so clients can access it from any smartphone or tablet browser. A dedicated mobile app is not currently available, but the mobile web experience provides all the same functionality: view credits, generate referral links, share via text/social, check balances, and see transaction history.

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