A Secure Communication Revolution for Groomers and Pet Pros

PETSAppeal is proud to introduce a powerful new way to stay connected with your clients—Two-Way Texting via Proxy, complementing our AI chatbot system, (Logged & Secure).

This industry-first enhancement allows service providers to text clients directly from their own personal phones, while maintaining full privacy. Your real number stays hidden. Clients see only your official PETSAppeal business number, and every message—in both directions—is automatically logged inside the platform.

It feels just like texting normally. But behind the scenes, PETSAppeal is doing something extraordinary: routing each message through our secure proxy system and capturing it for future use. This secure log forms the foundation for upcoming AI-driven features like automated conversations, appointment confirmations, feedback requests, and more—saving your team time while delivering fast, consistent communication to every client.

Whether you're managing one location or many, this enhancement adds a layer of professionalism, security, and peace of mind you won’t find anywhere else.

Start your 15-day free trial today — no credit card required.
Or contact us to schedule a personalized demo and see PETSAppeal in action.